As part of the usage terms of this website, users may be asked to provide financial, demographic and contact information. This notice describes our privacy policy concerning the collection, use and dissemination of this information. We at Live and Loud Sdn Bhd, are committed to protecting the privacy and accuracy of your confidential information. Other than as required by state and federal laws that guarantee access or require information disclosure, your personally identifiable information is not shared without your permission. Please review this policy periodically, as it is subject to change.

By accepting this Privacy Policy and Terms of Use, you consent to the use and dissemination practices prescribed in this policy. This privacy policy is not indented to, and does not create any contractual or other legal rights in or on behalf of Live and Loud Sdn Bhd.

Information Collected

As part of our ticket ordering process, Live and Loud Sdn Bhd collects your contact information (email address and/or name), and computer network information (IP address, web pages requested, referring web page, browser, and date and time), and demographic information (personal preferences and interests).  The term ‘personal information’ refers collectively to contact information, computer networks information and demographic information. The preceding list serves as examples only and may be expanded or modified without notice to users. We may collect personal information through customer surveys, contests, subscriptions, and newsletter registration. Please note that we do not knowingly collect personal information from children under the age of 13. Accordingly, children under 13 years of age should not access this website without parental permission.

Use of collected information

Live and Loud Sdn Bhd may use your information for the purpose of event promotion, quality assurance, and sales analysis. Contact information may be used to notify users of new services or content updates, as well as for surveys and newsletters. Computer network information may be used to diagnose service issues with our site and for demographic purposes. Demographic information may be used to enhance the user experience and to provide a content specific experience and for marketing purposes.

Much of this information is collected by the use of “Cookies”. Like most commercial websites, we use cookies to deliver content specific information, and to track purchases user activity on the website. Cookies are generally described as alphanumeric identifiers that are stored on your computer’s hard drive to enable recognition of your web browser. The use of cookies also allows the user to retrieve prior usage information and receive an enhanced user experience on the website. Sensitive personal information is not stored within these cookies. You may choose to disable cookies on your web browser but you may not be able to access certain areas or features of the website. Use of the term ‘Cookies’ may also include similar technologies such as clear gifs, Javascript, web beacons, action tags, etc.

Live and Loud Sdn Bhd only sends marketing communications and offers those who specifically opt-in to the service and submit their email addresses for that purpose. We will not sell to, trade or share email addresses with other companies or other organisations without your express permission. You are given the opportunity to opt-out of our mailing list at any time. We may share anonymous, grouped information with advertisers for marketing purposes.

On the website, you may find hypertext links to websites operated by third parties. Some of these websites may include our brand names while others do not. Live and Loud Sdn Bhd does not control the content or information practices of external organisations. We recommend you review the privacy statements of these organisations.

Questions regarding this policy

Questions regarding users’ rights to modify or delete their previously provided personal information should be directed to Live and Loud Sdn Bhd via email at info@lnlkl.com. If by snail mail, Live and Loud Sdn Bhd, Unit 101, First Floor, Block C, Damansara Intan, Jalan SS20/27, 47400 Petaling Jaya, Selangor Darul Ehsan, Malaysia, or via phone at (603) 7118 9933.